service level agreement

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English[edit]

Noun[edit]

service level agreement (plural service level agreements)

A contract between the provider of a service and a user of that service, specifying the level of service that will be provided.
Synonym: SLA

Translations[edit]

contract specifying the level of service

Finnish: palvelutasosopimus

See also[edit]

SLO

Further reading[edit]

service-level agreement on Wikipedia.Wikipedia

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