truck roll

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English[edit]

Noun[edit]

truck roll (plural truck rolls)

  1. (countable, telecommunications) The dispatching of service personnel to a client's location (as opposed to remotely addressing an issue)
    • 2021, “Leading Australian Telecom Service Provider Saves Huge Costs by Reducing Technician Truck Rolls”, in Wipro‎[1]:
      ...an engineer is deployed to their location. These engineer visits, also known as ‘truck rolls’ (TR), in the telecom industry are an expensive investment for the company.
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